PRO EM National Event Services

IDV Security Guard - Waste Management Open 2027

Phoenix, Arizona•Part-time
$19+ hourly
About the Job
*** BE A PART OF WHAT’S HAPPENING IN THE VALLEY ***
*** BE A PART OF THE WASTE MANAGEMENT OPEN 2027 ***
.... Tournament Dates February 8th - 14th, 2027
TO BE ELIGIBLE FOR THIS POSITION- IT IS REQUIRED THAT YOU ARE
ABLE TO WORK 4 OUT OF 5 DAYS, FEBRUARY 10TH - 14TH

Part Time opportunity for guard carded security professionals.
PRO EM is seeking professional, detail oriented individuals to join our IDV Security team for the upcoming WASTE MANAGEMENT OPEN GOLF TOURNAMENT.

IDV Security guards are the first point of contact for age verification. Using IDV scanning technology, you will confirm the validity of guest identification and determine eligibility for 21 and over wristbands. This role calls for strong communication skills, sound judgment, and the ability to remain calm
and courteous when guests are unhappy with a decision.

Responsibilities (Included but not limited to):
  • Check guest identification at assigned entry points and alcohol service areas, using IDV machines to verify authenticity and confirm age.
  • Issue 21 and over wristbands only to guests who present a valid, unexpired, government issued ID that passes verification.
  • Identify fake, altered, expired, or borrowed IDs and follow client and company procedures for refusal and reporting.
  • Communicate denials clearly, calmly, and respectfully; apply de escalation techniques with frustrated or upset guests and request supervisor support when a situation requires it.
  • Maintain efficient line flow during high volume periods without compromising accuracy.
  • Keep accurate records of wristbands issued, IDs refused, and incidents, and complete standardized reports.
  • Handle IDV equipment with care and report any malfunctions to a supervisor immediately.
  • Watch for irregularities, including security breaches, safety hazards, and emergency situations; contact emergency responders such as police, fire, or medical personnel as required.
  • Remain alert for unauthorized persons and policy violations; inform guests of rule infractions such as loitering, smoking, or carrying prohibited items.
  • Support general event security duties as assigned, including patrols and escorts.
  • Perform other duties as assigned.

Requirements:
  • Must have or be able to obtain an AZ Unarmed Security Guard License.
  • Must be 18 years of age or older.
  • Must be authorized to work in the United States.
  • Must have a clean background with no felonies or misdemeanors.
  • Must be able to pass a drug screening prior to employment.
  • Must be able to communicate clearly in English with clients, vendors, and guests.
  • Must be comfortable using handheld and tabletop scanning technology.
  • Strong attention to detail and the ability to make accurate decisions quickly.
  • Proven ability to remain professional, patient, and composed under pressure.
  • Must be customer service driven with a respectful, approachable demeanor.
  • Must be able to stand for a minimum of 8 hours and walk or climb stairs for extended periods.
  • Must be able to work outdoors in all seasons and extreme weather conditions.
  • Ability to work nights, weekends, and holidays.
  • Ability to understand and apply general and client specific policies using sound discretion.
  • Must have reliable transportation, a valid phone number, and a valid email address.

Other Information:
  • PRO EM is a drug free workplace. A drug screen is required prior to employment.
  • PRO EM conducts background screens prior to employment.
  • PRO EM is an equal opportunity employer.